METRO RELIEF - a DCEO Nonprofit Team of the Year 2025 and "a best in class homeless rescue and provision agency with platinum level financial accountability".
Every week, our staff and volunteers take our mobile resource buses out to build relationships by providing immediate relief with soup, water, socks, hygiene kits, and help to our homeless friends. We believe that consistency is one of the keys to building trust and getting people the help that they need.
Metro Relief is person-centered and solution focused.
People experiencing homelessness face huge burdens on the streets. Our outreach team reduces those burdens by meeting people wherever they are on the streets and creating a personalized plan of action for every step of the way forward.
Our mission is to help our friends on the street overcome obstacles thrown their way. We work to break down barriers and build trust. In returning weekly to our outreach location, we become people they can rely on. The beginning of our journeys with them start when they ask us for advice, assistance, and advocacy. This allows us to connect them to available community resources and services, in which we then encourage their efforts towards self-support and recovery.
We have helped thousands this year with essential needs like food, water, hygiene kits and other necessities.
Since 2013, we have served 105,500 meals, provided 1723 vital documents, and assisted 1766 individuals off the street. In 2023, Metro Relief successfully rescued 220 individuals from chronic homelessness into safe, secure, accountable housing. In 2024, we provided 601 vital documents and we were able to house 162 of our homeless friends. Volunteers have spent over 18,000 hours serving with our team, through bus outreach and assembling hygiene kits. We have provided 3700 community service hours each year. In 2024 we were recognized as "Agency of The Year" by Housing Forward. Our Charity Navigator, CANDID, and ECFA rating for fiscal accountability continues to be platinum level.