Frequently Asked Questions
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FAQ for NONPROFITS
What is North Texas Giving Day?
North Texas Giving Day is an online giving event for people across the nation (and the world!) to come together to raise as much money as possible for North Texas nonprofits on one day: September 22, 2016. In seven years, North Texas Giving Day has pumped more than $119 million into the North Texas community. In 2015, $33 million was raised through more than 118,000 gifts benefiting 2,020 nonprofits.
When is North Texas Giving Day?
Giving Day 2016 is Thursday, September 22, from 6 AM Central – Midnight.
Who created North Texas Giving Day?
Communities Foundation of Texas, a leading 63-year-old community foundation headquartered in Dallas, TX, created North Texas Giving Day in 2009. North Texas Giving Day was one of the first—and is the largest—community-wide giving days in the country.
Where is North Texas Giving Day?
North Texas Giving Day is an online event. Most of the activity will take place via this NorthTexasGivingDay.org website.
- In addition, Communities Foundation of Texas and some nonprofits are hosting donation stations on September 22, 2016. Click to read more about the regional events.
- News and updates will be posted regularly to social media sites: Facebook: North Texas Giving Day and Twitter @NTXGivingDay
How much money does CFT make on North Texas Giving Day?
None. We give thousands of hours of staff time and millions of dollars of direct funding to cover bonus funds, prizes, the direct cost of technology, marketing and nonprofit training.
What organizations are eligible to participate in North Texas Giving Day?
To participate in North Texas Giving Day, a nonprofit must:
- Have a physical location/mailing address in one of these North Texas* counties: Dallas, Tarrant, Collin, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, and Wise Counties;
- Provide more than 50% of their services in the counties listed above;
- Have a completed Giving Day Profile by August 15, 2016; and
- Be in good standing with the state and the IRS and not be in violation of any applicable state or federal law, ordinance or regulation;
- Any organization qualified by the IRS as a 509(a)(2) organization must provide additional documentation before their profile will be approved.
- Private foundations (operating and non-operating), PTAs, places of worship, 509(a)(3) supporting organizations, foreign organizations, individuals and disqualified supporting organizations are not eligible to participate in North Texas Giving Day.
- Please note:
- Each nonprofit's page will include a link to their Guidestar profile to provide donors with more detailed information on the organization's mission and use of its charitable dollars.
- Approval of an organization's participation in North Texas Giving Day does not constitute an express or implied endorsement by CFT or any other Giving Day partner of a nonprofit or its mission.
*North Texas is defined by the North Texas Central Council of Governments as the 16 county region listed above.
How can nonprofits build North Texas Giving Day into their fundraising plans?
- Use North Texas Giving Day marketing toolkit and resources:
- Visit the Nonprofit Resources page for online tools and resources such as key messages, sample copy, ads, videos and more.
- Access the marketing toolkit by clicking here. Additional resources (such as graphics, videos, sample verbiage, key messages) can be found on the Nonprofit Resources page.
- The Kickoff video is now divided into chapters to help nonprofits maximize their time learning about this fundraising opportunity.
- Visit the Nonprofit Resources page and watch for webinar announcements on the North Texas Giving Day E-Newsletter (via email) & Giving Day Facebook and Twitter page.
How can nonprofits stay informed?
- Read the North Texas Giving Day E-Newsletters (emailed to all email addresses listed in your profile on Tuesdays throughout the summer).North Texas Giving Day participants receive weekly E-Newsletters about important announcements, deadlines, and new promotional tools. Past copies are available on the Nonprofit Resources page.
- Visit NorthTexasGivingDay.org, the official web page.
- Follow North Texas Giving Day Social Media.In these social media pages you can post thoughts, ideas and questions while learning from others.
Does approval to participate in North Texas Giving Day mean that Communities Foundation of Texas endorses each participating nonprofit's charitable purpose and programs?
North Texas Giving Day is proud to support tens of thousands of donors as they come together on one day to give to their favorite nonprofits or to new causes near to their hearts. We encourage donors to find organizations that align with their passions and values. While Communities Foundation of Texas does verify the charitable status of every nonprofit that participates in North Texas Giving Day, CFT does not screen or select organizations on the basis of their charitable purposes or their missions. Giving Day eligibility is based solely on providing services in North Texas and an organization's current status as a recognized Section 501(c)(3) tax-exempt public charity. Therefore, approval of an organization's participation in North Texas Giving Day does not constitute an endorsement of the organization or its mission by Communities Foundation of Texas or any Giving Day partners.
Each Giving Day nonprofit page provides the organization's mission, and some detailed information on all of its programs. For additional research, each nonprofit's page also includes a link to their Guidestar profile and/or to their website to provide more detailed information on the organization's mission and use of its charitable dollars.
When can I promote my donation link (URL) to my donors?
It will take 7-10 business days to approve your profile. Once approved, you will receive an email notifying you that your organization is approved. Then, you can search for yourself on the homepage and navigate to your organization’s profile page. The URL listed is the same URL for donating. You can promote it as soon as you’re approved.
What does the Giving Guide symbol mean on some nonprofit pages?
The Giving Guide symbol indicates that the nonprofit was one of the organizations approved to appear in CFT’s Giving Guide, which is updated every September.
Each year, Communities Foundation of Texas reviews and evaluates hundreds of requests from Dallas, Tarrant, Denton, Collin and Rockwall nonprofits to create the CFT Giving Guide, which gives donors information about immediate opportunities to make a positive difference in our community. Nonprofit funding requests listed in the Giving Guide have undergone a more extensive review by the CFT Philanthropy Team. For more information about how nonprofits can apply to be listed in the Giving Guide, click here.
What dates do I need to know?
- Kickoff Events are June 1-8 - Sign Up Now!
- Registration for North Texas Giving Day opens June 1, 2016.
- Register by June 10 or June 20 to get into the Early Bird Perks Club (like being eligible for media events, eligible for MySweetCharity blog feature and other PR perks).
- The deadline to complete your registration form is August 15, 2016.
GIVING DAY (SEPT. 22) QUESTIONS
How do I access my Donor Report?
Login to your account, click the “links” button, and you will see the link to your live donor report which will download an excel document.
How does my donor get a receipt?
Receipts are emailed when the donor makes a gift. To get an additional receipt, go to the homepage, and use the Resend Receipt form. The donor (or you) must enter their email address exactly as you did on the donation form, and a receipt will be emailed to that address.
How does my donor make a donation adjustment?
If your donor needs a full or partial donation adjustment, please email firstname.lastname@example.org. Adjustments must be requested within 45 days of North Texas Giving Day. (November 7, 2016)
Can my organization donate to ourselves?
No, organizations cannot donate to themselves.
There was a gift on my donor report, but now it’s gone. Where did it go?
Your donor report is a live document that will updated in real time when donors adjust amounts or receive refunds. Some times donors accidentally give to the wrong organizations. Adjustments may be made up to 45 days after North Texas Giving Day to reflect any corrections or changes.
There is something misspelled or listed wrong on my profile/donation page. How do I fix it?
During North Texas Giving Day on September 22, 2016, it is not possible to edit anything on your page.
What are bonus funds?
“Bonus funds” refers to the incentive pool of money that helps donations go further on North Texas Giving Day. It is not a dollar for dollar match. $2.5 million in donor funds and prizes are raised by Communities Foundation of Texas and enhance, on a pro-rated basis, each donation ($25 - $50,000) made on North Texas Giving Day. In 2015, the bonus fund percentage was 7.5%. Watch a video on how the bonus is calculated.
How big is the bonus fund pool?
There will be $2.5 million in bonus funds and prizes.
How is the bonus determined?
Communities Foundation of Texas will enhance, on a pro-rated basis, each donation made during North Texas Giving Day. Credit card gifts will be eligible for the bonus pool to the value of actual donations prior to deduction for the fees. It is not a dollar for dollar match. The bonus percentage will be calculated the day after North Texas Giving Day. Watch this video to see how the bonus is calculated.
Is there a limit to the amount an organization can receive from the bonus pool?
No. However, only the first $50,000 of any donation will receive bonus funds.
What are challenge funds?
Challenge funds are raised by each participating nonprofit on their own, independent of the North Texas Giving Day online platform.
Challenge funds are funds that are put up by a donor (or group of donors) to “challenge” others to give, usually to give a certain goal amount. These are not always the same as “matching funds,” because they do not have to be a 1:1 match. Challenge funds can come in many different forms and worded with a variety of restrictions and limits depending on the donor. Watch this video to learn more about challenge funds.
What are examples of challenge funds?
- A donor will match up to $X raised by the organization
- A group of donors will match up to $X, but only if $X is raised in a specific timeframe (e.g. 12pm-2pm)
- For every $x raised, a donor will donate $Y on top of their initial donation amount
- If 25 people donate $X each, donor will donate $Y
- If $X amount is raised in total, donor will give $Y
Does Communities Foundation of Texas manage our challenge funds?
No, it is up to each organization to go out and find their own challenge funds, as these are handled entirely by their staff independently – Communities Foundation of Texas does not process or manage challenge funds on the behalf of individual organizations.