Metrocare, Mental Health & Disability Provider

A nonprofit organization
Fundraise

For almost six decades, Metrocare has been at the forefront of accessible, high-quality mental health and intellectual developmental disability (IDD) services in Dallas. As the Community Mental Health and Developmental Disability Center for Dallas County, Metrocare delivers a broad range of care for over 51,000 people each year, including 13,000 children and teens.

Metrocare provides IDD services such as day habilitation, supported employment, and more. We coordinate all publicly funded IDD programs as Dallas County’s Local Intellectual Developmental Disability Authority. Our programs also include two Centers for Children with Autism.

We provide services in the areas of:

  • mental health care
  • intellectual and developmental disability
  • veteran and military family mental health care
  • mental health crisis intervention
  • supportive social services like care coordination and referrals
  • medication management and pharmacies
  • housing and homelessness
  • substance use disorders
  • specialized clinical and research training for mental health professionals

Texas is ranked last in the country for access to mental health care according to a 2024 report by Mental Health America. Metrocare works to make care accessible and affordable through its 11 clinics, more 20 satellite locations, and mobile crisis services. Through our work to train future mental health professionals and provide community outreach to expand awareness and reduce the stigma of mental illness, Metrocare is actively helping community members find meaningful and satisfying lives every day through almost 3,000 daily clinical encounters.  

 

Giving Activity

Mission

At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Needs

The data speaks for itself! The need for mental health care continues to grow each year, and Metrocare provides crucial access to care, regardless of ability to pay.

Metrocare is seeing more adults and children than ever before in our half-century history. Across all programs, Metrocare served 51,031 individuals last year, including 13,891 children.

According to the New York Times (2/21/2024) – Suicide rates have increased 35% over two decades, approaching 50,000 annually. The World Health Organization (WHO) reported that since the outbreak of the COVID-19 pandemic, anxiety and depression prevalence increased by 25% globally.

While the COVID pandemic will eventually become a chapter in the history books, it has given country and this community a stern wake-up call to the reality many fellow Americans face daily – the all too often UNSEEN STRUGGLES of mental illness.

Metrocare needs your help to meet the increased demand for mental health and disability services for adults and children, in Dallas County. Our goal is to raise $57,000 to honor our 57 years of service to Dallas County residents, and to continue providing access to high-quality care.

Equity Statement

Metrocare upholds the person-centered philosophy to focus care on the needs of individual. We pride ourselves on ensuring individual preferences, needs, and values guide clinical decisions and our commit to providing care that is respectful of and responsive to those we serve. We see ourselves as partners in healing with our clients and their support network.

At Metrocare, inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Specifically, we are a stand for anti-racism, we are a voice for LGBTQ+ and BIPOC (Black / Indigenous / People of Color), we are culturally competent for our military family, and we are a Trauma-Informed Company (TIC).

Our hiring practices over the last ten years have resulted in a diverse workforce that reflects the clients we serve. Our staff and clients consistently average 50% African American and 26% Hispanic.

Specifically, our staff represents:

African American / Black 36%

Asian 7%

Latinx 21%

White 43%

LGBTQ+ 14%

Female 71 % / Male 29%

Organization Data

Summary

Organization name

Metrocare, Mental Health & Disability Provider

Tax id (EIN)

75-1285603

Guidestar

Causes

Mental and Behavioral Health

Operating Budget

$10,000,000 or more

Counties Served

Hood, Wise, Tarrant, Somervell, Rockwall, Parker, Palo Pinto, Navarro, Montague, Kaufman, Johnson, Hunt, Grayson, Fannin, Erath, Ellis, Denton, Dallas, Cooke, Collin

BIPOC Serving

Hispanic or Latinx, Black or African American

BIPOC Leadership

Neither/None

Equity Statement

Equity Statement

Address

1345 River Bend Drive Suite 200
Dallas, TX 75247

Phone

214 709 2454

Email

raquel.orozco@metrocareservices.org

Website

https://www.metrocareservices.org

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